The process is the same as with the traditional aligner vendors, the only difference being that with eXceed, instead of delivering finished aligners we make available the aligners' print files.

eXceed Office Workflow (Click to Enlarge)

No. If you are not ready to produce aligners in-house, we can recommend on labs that will be happy to produce finished aligners from the eXceed print files.

a) an STL scan made of two separate arches oriented in correct occlusion; b) intra-oral and facial images; c) a panoramic X-ray; and d) case objectives. All data should be uploaded to the customer’s eXceed page (“my eXceed”).

We accept STL files from all intra-oral or desktop scanners, provided the quality is good. Moreover, eXceed has a direct integration with the iTero, CS 3700, Trios, and the CEREC intra-oral scanners, which means that you can easily share a scan with eXceed without having to manually upload the files.

No, we can only accept STL scan files.

Plans are posted within up to 5 business days. The count starts from the moment we have all necessary records.  Print files are ready within up to 4 business hours from approval.

We have two planning teams – in Germany and in Russia.

All our planners are certified dental technicians who go through a rigorous 4-months training program before they can become accepted as eXceed team members.

Yes, every plan is inspected and verified by a certified orthodontist prior to being made available. In fact, only the orthodontist can make the plan visible to the customer.

Yes, attachments are used to better control mesial rotation, extrusion and bodily movements

Using our proprietary software and experience gained from thousands of cases, we ensure that all movement types are clinically attainable, performing increments of up to 0.25 mm in each aligner. We would typically move the molars, then premolars and only then the anterior teeth to avoid possible interferences.

Most customers use the cloud-based and mobile-friendly eXceed 3D Browser to review, revise and approve their plans. Experienced users may also utilize the eXceed Pro Software to adjust the plans. Both platforms are free of charge.

A Revision is a request to adjust the plan prior to approval. A Refinement is a post-approval request for a mid-course correction.

As many as necessary, until the customer is fully satisfied with the Plan.

In the eXceed Office Plan, the fee includes one free refinement.